The Best Business Communication Course Online: Top 13

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Business communication is a critical skill for anyone in the workforce. Whether you’re communicating with customers, clients, or colleagues, the ability to communicate effectively can make or break your career.

The good news is that you can take a business communication course online to improve your business communication skills. We’ve put together a list of the top 13 business communication courses online so that you can find the perfect one for you.

But before we get to the list, let’s match the expectations of what you should get from a business communication course with the reality of what’s available.

What Can I Expect From A Business Communication Course Online?

The best online business communication course will help you hone your communication skills to be more effective in the workplace. You will learn how to better understand and respond to the needs of your colleagues, clients, and customers. When you enroll in a business communication course, you can expect to learn about the following topics:

  • How to write clear and concise emails
  • How to make presentations
  • How to give feedback
  • How to handle difficult conversations
  • How to use body language and nonverbal communication

Each course will have a different focus and will cover these topics differently. However, all the courses on our list will give you the skills you need to be a better communicator in the workplace.

Why Is It Essential To Study Business Communication?

Business communication is an important skill to study for many reasons. First, effective communication is essential in the workplace. Good communication can help to build relationships, resolve conflict, and create a positive work environment.

Second, business communication can help you to advance your career. Communicating effectively can give you a distinct advantage over other candidates, whether you are applying for a new job or looking for a promotion.

Finally, studying business communication can help you to become a better communicator in all areas of your life. By understanding the principles of effective communication, you can improve your relationships, become a more effective leader, and lay the foundation for success in any endeavor.

Top 13 Business Communication Online Courses 

Here are the top 13 online business communication courses:

1. Business Communication | Cornell Certificate Program

The certificate program will help you communicate your ideas more effectively so they can be heard. With these skill sets, you’ll learn to speak, write, and listen like a champion! This program will help you practice your coursework as you write emails and reports.

You can also hone skills often perceived as most difficult: speaking in front of an audience, engaging listeners & persuading others for support on initiatives that are important to you!

2. Business Communication Certification | UCLA Extension

Communication is the lifeblood of business. This certificate strengthens written, verbal, and digital communication skills for professionals to help them advance their careers even further!

The communication skills you need for a successful career transition are not limited to English. 

This program will cover the latest in Nonverbal Communication and Worldview Through Media, essential when engaging customers from different backgrounds or perspectives!

3. Business Communication Certificate | Harvard Extension School

Career advancement depends on soft skills like communication and people-management abilities, which can be developed with training from Harvard Extension School. This will help executives and professionals drive more effective business transactions by better understanding how to communicate smoothly in various settings.

Graduates of the Harvard Communication Program can use their skills in new and creative ways. These professionals are well-versed in communicating with people at all levels, from CEOs down to greeters on reception floors – they know how to get things done!

4. Communicating For Influence And Impact | University Of Cambridge

Leadership is about more than just being the leader. If you want to be successful, it’s essential that your team respects and looks up to you. They need an inspiring figure who can bring people together for their ideas/outcomes to be accomplished (without conflicts).

Therefore, excellent communication skills are essential for every leader. And this is what you will learn in this course! In this course, you will learn how to improve communication and collaboration so that your team can work more effectively. You’ll also discover the skills necessary for influencing others to achieve success while inspiring them along the way!

5. Professional Communication: Business Writing And Storytelling | Economist Education

Take this online short course and develop the communication skills you need to write concisely and with impact. Taught by experts, you will explore how to structure your writing for clarity and use storytelling techniques to engage your readers.

By the end of this course, you will know how to write content professionally. You’ll also have a writer’s toolkit based on The Economist’s editorial approach, which can help with questions like structure, word choice, and style! In addition, there are practical skills for creating clear business communications that engage your audience.

6. Strategic Communications | Columbian College

Strategic communications are the foundation for any successful business. This course will help you develop a strategic approach to reaching and influencing your target audience in today’s digital age! 

Have you ever been in a situation where your words were insufficient to get the message across? Or maybe, just sometimes, it feels like nobody listens anymore. If this sounds familiar, then this course shall be explored! 

It will teach you how to communicate with clarity and effectiveness to engage our coworkers better internally or externally while protecting against potential crises that could damage reputations if mishandled.

This course is perfect whether someone wants to improve their written skills through learning graphic design techniques and developing public speaking abilities during times of high stress when message control is essential.

7. Business Communication | Google Digital Garage

The best way to improve your business writing skills is by taking these free online classes. You will learn how to make written communication more engaging, easy to read, and concise! It’s a comprehensive course with simple advice on how you can apply what has been taught in an actual work environment. 

It is all delivered right at your fingertips with video tutorials & assignments available 24/7 without any additional charge or fees attached. Business writing is a form of professional communication used in any setting. It’s not just for reports, memos, or emails! 

This course will give you everything needed to make your message crisp and clear, so it hits home with readers never like before – no matter what written business task awaits next.

8. Business Fundamentals: Effective Communication | Future Learn

With a rating of 4.8, this is also one of the desired choices for business communication courses online! The course offers practical training to help you save time and boost personal effectiveness while lowering stress levels. It’s EOCCS-accredited, so there are no worries about quality assurance either.

Communication skills are an essential part of any successful business transaction. Whether you’re seeking a promotion or need to better your routine interactions with coworkers, this course will help prepare you for whatever comes next!

This self-paced, online training program will improve your skills and help you get promoted higher up in the company. You can do it from home or at work – whatever works best with how busy life gets these days!

9. Organization Communication | LinkedIn Learning

There are many important questions to ask yourself before you start any major project or change initiative. Communication instructor and coach Brenda Bailey-Hughes help evaluate your organization’s communication strategy with seven key points.

The ones that apply directly to four real-world scenarios at organizations of different sizes located in various locations around the globe today! Learn the basics of business and organizational communication with this online tutorial.

You’ll be able to develop enhanced skills in effective interpersonal relationships that will improve your success as a communicator! The course is designed for those who want to become effective communicators and lead others.

10. Business Communication Courses | Coursera

Coursera has many business communication courses that can help improve your skills. The best part is experienced professionals from world-renowned organizations teach all courses. Here are a few popular courses on business communication:

  • Effective Communication: Writing, Design, and Presentation Specialization
  • Successful Negotiation: Essential Strategies and Skills
  • Improve Your English Communication Skills Specialization
  • High-Impact Business Writing

11. Business Communication Courses | Udemy

Udemy offers comprehensive Business Communication courses covering many topics like verbal communication, nonverbal communication, listening skills, business writing, etc. Scroll down to see some of the popular courses on Udemy. Here’s a quick glimpse:

  • Communication Skills Mastery | Business Communication MBA
  • Business Communication Skills: Business Writing & Grammar
  • The Complete Communication Skills Master Class for Life
  • Communication Skills Masterclass: Speak Like A Leader
  • Business 101: Business Communication Skills in 2022

12. Business Communications Courses | Edx

Take the next step in your career with edX! Learn business communication skills to help build relationships and positively impact the workplace. With edX, you can take courses from top universities and institutions worldwide, all from the comfort of your own home. Have a quick look at a few courses from this selection:

  • Professional Certificate in Communication Skills from RIT
  • Improving Your Business Through a Culture of Health from Harvard University
  • Business Communications – The Basics from DAONEX
  • Business Communications from University Od Columbia

Moreover, all these courses are online and self-paced so you can learn at your convenience. Also, do you know how to take free courses from EDX?

13. Business Communication Professional Certificate| Duke

The expertly designed courses in this curriculum provide the tools and training to communicate persuasively and critically with confidence. The self-paced online classes are great for enhancing one’s business writing skills or public speaking abilities while also providing an opportunity to improve those interpersonal relationships.

The certificate and courses include no textbooks or prerequisites. The Business Communication Certificate has access to their coursework for 60 days after successful completion, so you can audit all classes without needing extra material!

What Are The Benefits Of Studying Business Communication?

Think of the last time you had to resolve a conflict with a colleague, client, or customer. Maybe you were able to diffuse the situation quickly and efficiently, or perhaps it spiraled out of control.

In either case, your ability to communicate effectively was likely a deciding factor in the outcome. To sum up, here are the top three benefits of studying business communication:

  1. Improve your communication skills to be more effective in the workplace.
  2. Advance your career by differentiating yourself from other candidates.
  3. Become a better communicator in all areas of your life.

What Are The Six Types Of Business Communication?

There are six types of business communication:

  1. Formal Communication: This communication is usually in a workplace and follows the rules, regulations, and procedures. It typically happens between people with a clear hierarchy, such as between a boss and an employee.
  2. Informal Communication: This form of communication is more relaxed and doesn’t follow the same rules as formal communication. It often happens between friends or coworkers.
  3. Written Communication: This form of communication is any communication that is written down, such as emails, memos, or reports.
  4. Oral Communication: This form of communication is any spoken communication, such as face-to-face conversation, presentations, or phone calls.
  5. Nonverbal Communication: It doesn’t use words like body language or facial expressions.
  6. Visual Communication: It happens when you use visuals, such as charts, graphs, or infographics, for communication.

Each type of communication has its purpose and audience. Depending on the situation, you will use different types of communication. For example, you will likely use written communication if you need to communicate a detailed plan to your team. 

But if you’re trying to build rapport with a client, you might use more informal communication. Knowing the different types of business communication and when to use them can help you be a more effective communicator in the workplace.

Back To You

Now that you know the importance of business communication and the various courses available, what are you waiting for? Enroll in a course today and start developing those essential communication skills! 

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Smartly Josh

Smartly Josh is the founder and chief editor at He is passionate to learn new skills. His aim is very simply. Just help you take the right courses for your future.